​​​​​​​​​Booking Changes: Before School and After School Care 

No refunds or cancellation fees for absences will be applied for our OSHC services.


If you are aware of an absence which will affect your Permanent booking (Before School Care or After School Care), a Request for Absence F​orm can be submitted at least one week prior to the absence. This is to allow for any necessary modifications that may be needed to consumable orders and staff requirements.

This form can also be used for occasions where child illness prevents attendance and a medical certificate is supplied.  

Changing or Cancelling a Permanent Booking

To change or cancel a permanent booking, either a Change of Booki​ng Form or a  Request to Cancel​ a Permanent Booking Form will need to be submitted at least one week before the required change.​

Cancelling a Casual Booking

Casual bookings can be removed without charge up to 48 hours before the absence. A Leave of Absence form is not required except in the case of child illness where this form can be submitted after the absence and must include a medical certificate.

Once submitted, forms will be considered by the Program Coordinator and families notified of the outcome. Approved absences will be removed and will not incur the attendance fee.

Forms for Changing Bookings​

​Return forms to your service.

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